Colorpuncture, Body Awareness
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Colorpoint Institute
Colorpoint Shipping, Returns
Colorpoint shipping

Free Shipping

Our course workbooks are now shipped FREE of charge inside the US. Outside the US there is a shipping charge added. Using our contact form to send a request for shipping to your city/country, and within 24 hours you will receive an answer. Our purchase and shipping policies are outlined in our TERMS OF USE, be sure to read it carefully, as any purchase from our store means an agreement on your part to these terms.

 

International Shipping

As stated above international shipping requires an additional charge. We use exclusively FedEx shipping, as after 15 years of experience with different companies they have proved to be the most efficient and reliable. As stated above, please use our contact form to request a shipping quote that would be added to the price of your purchase. You will receive an answer within 24 hours, often the same day.

Shipping Times:

Items are shipped within 2 business days using FedEx 2 to 3 day shipping. This can take up to 5 business days before you receive your items. We guarantee to track your delivery and see that you receive everything you ordered as quickly as possible.


Returning Damaged Items

To submit a course for exchange because of damage in shipping, please email us first, using this contact form. Tell us 1. What you are exchanging. 2. Please wait for our response, we will answer your email with the correct address to ship the item back to. IT MAY NOT BE THE SAME ADDRESS IT CAME FROM. So please wait for our email reply before you return anything.

If the item is damaged in shipping, you will be responsible for documenting the damage to get an exchange. It does not take long, but is necessary for the UPS to grant a refund. Just snap 4 or 5 photos of the course(s) that were damaged, and the date you received them. Email those photos to sales@colorpointinstitute.com

Returns

For the Course workbooks (3) from Colorpoint Institute, and ALL audio CDs sold on this site, there are NO refunds. Exchanges are possible if items have arrived damaged from shipping.

Site Security

Purchase with confidence, transactions on this site are protected. Our payment gateway is Paypal.com, they've been in business the longest of any payment gateway on the internet -- for a reason! They've managed the secure process of receiving and transferring payments since 1999, and Colorpoint Institute has never had any customer complaints about credit card fraud, or lost payments. Also, your personal information such as address, is only kept for servicing deliveries and internal customer service. Your credit card information is never seen by a human being, but passed through directly to our account. After your purchase is complete, that information is NOT stored anywhere, so that is the best security, as there is no possibility it can be discovered or hacked.


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